Customer Success
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Customer Support Engineer
HQ, US Remote | Full-time
Heading to RSA? Reserve your 1:1 Meeting with Armorblox!
We’re on a mission to stop attacks and make cybersecurity easy.
We celebrate and enhance our culture with game nights, happy hours, department and company-wide events, coffee chats, founder roundtables, community engagement activities, and more!
The real nucleus of our culture is our transparent and high-performing team. We take time to celebrate our wins and we’re always ready to rally together to meet challenges head-on.
We love that employee engagement means something different to everyone. We’ve created thoughtful programs and initiatives that meet people where they are and provide various ways to engage with us, ensuring everyone feels they have a place at Armorblox.
Our culture is powered by feedback where every voice is heard. We genuinely care about each other as people and value, celebrate, and embrace all aspects of diversity. We take time to learn about each other and understand diverse perspectives because diversity makes us stronger.
We have an innate science-based culture that values innovation and autonomy. Employees are encouraged to try out and test new methods. Our growth mindset encourages opportunities to learn, experiment, create, and collaborate.
We believe our people come first and provide programs, perks, and benefits to elevate and celebrate them. We strive to take care of our teammates and support them in the causes they care about.
Our core values are the foundational beliefs that align every one of us and our actions as a company. These values are in our DNA and guide our decision-making, defining what we value at Armorblox.
We are proud of what we build and take ownership of our work, decisions and actions.
We believe everyone’s voice should be heard and always communicate with empathy. We are authentic and honest with each other and value our feedback-driven culture. We say what we do and do what we say.
We trust each other, support each other and nurture a collaborative culture based on diversity. We are transparent and instill trust through our words and actions.
We persevere through adversity together as one team. We are passionate and believe in the power of tiny gains. We move with velocity and inspire by example.
In addition to thinking of ourselves as cybersecurity superheroes, we’re passionate about dreaming and building big. We’re driven by a strong desire to innovate, provide value to our customers, and demonstrate excellence in everything we do.
We’re proud of the team we’ve assembled and our commitment to our mission.
We offer the following perks to take care of our team members and their families.
Armorblox provides 100% coverage for employees and 85% coverage for dependents on our base plans to full-time employees.
Join our global team of BloxStars at any one of these locations.
Our headquarters are in Sunnyvale, California, birthplace of the video game industry.
Austin, the capital of Texas, is also known as the Live Music Capital of the World and a hub for startup businesses.
Located in southeast MIchigan’s Lower Peninsula, Ann Arbor has become an urban oasis and cultural melting pot.
Bangalore is the fastest growing metropolis in India. Known as the Silicon Valley of India, it’s the nation’s leading IT exporter.
Remote options available in US, Canada, and India
Join the Armorblox team! Check out or open roles across various teams.
Customer Support Engineer
HQ, US Remote | Full-time
Hiring great talent is critical to the success of Armorblox and we are on a mission to build the highest-performing and most inclusive team in the industry.
The people at Armorblox make Armorblox. We believe in recruiting the best talent that enhances our culture, embodies our values and empowers Armorblox. We center our programs and initiatives around our People and are committed to an inclusive and diverse team through programs and initiatives, equal pay, competitive benefits, and more.
Submit your application through our site. If your skills appear to be a good match for the role, you’ll hear from us regarding next steps. If you don’t move forward in the process at this time, there are always other opportunities as we are growing.
This is a call for you to learn more about the role and Amorblox, and for us to learn about your background, interests and career goals.
Showcase your skills! Depending upon the role we invite our candidates to either complete a take-home exercise, complete a remote coding interview with one of our team members, prepare (and present) a presentation, etc. These reflect the work you’d be doing if you joined the team.
Virtual onsite interviews are generally the last step in our interview process. This is where you will meet with your potential team through a series of interviews.
Get more insights on life at Armorblox. Read our BloxLife interview series.