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Customer Success
- Apply
Customer Support Engineer
HQ, US Remote | Full-time
Heading to RSA? Reserve your 1:1 Meeting with Armorblox!
Careers at Armorblox
We’re on a mission to stop attacks and make cybersecurity easy.
We're an Award-Winning Workplace
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Our Culture
We celebrate and enhance our culture with game nights, happy hours, department and company-wide events, coffee chats, founder roundtables, community engagement activities, and more!
High Performing
The real nucleus of our culture is our transparent and high-performing team. We take time to celebrate our wins and we’re always ready to rally together to meet challenges head-on.
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Deep Connections
We love that employee engagement means something different to everyone. We’ve created thoughtful programs and initiatives that meet people where they are and provide various ways to engage with us, ensuring everyone feels they have a place at Armorblox.
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Inclusive
Our culture is powered by feedback where every voice is heard. We genuinely care about each other as people and value, celebrate, and embrace all aspects of diversity. We take time to learn about each other and understand diverse perspectives because diversity makes us stronger.
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Always Learning
We have an innate science-based culture that values innovation and autonomy. Employees are encouraged to try out and test new methods. Our growth mindset encourages opportunities to learn, experiment, create, and collaborate.
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Supportive
We believe our people come first and provide programs, perks, and benefits to elevate and celebrate them. We strive to take care of our teammates and support them in the causes they care about.
It's In Our DNA
Our core values are the foundational beliefs that align every one of us and our actions as a company. These values are in our DNA and guide our decision-making, defining what we value at Armorblox.
Accountability
We are proud of what we build and take ownership of our work, decisions and actions.
Candor
We believe everyone’s voice should be heard and always communicate with empathy. We are authentic and honest with each other and value our feedback-driven culture. We say what we do and do what we say.
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Trust
We trust each other, support each other and nurture a collaborative culture based on diversity. We are transparent and instill trust through our words and actions.
Grit
We persevere through adversity together as one team. We are passionate and believe in the power of tiny gains. We move with velocity and inspire by example.
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What Makes Armorblox Special?
In addition to thinking of ourselves as cybersecurity superheroes, we’re passionate about dreaming and building big. We’re driven by a strong desire to innovate, provide value to our customers, and demonstrate excellence in everything we do.
Benefits and Perks
We’re proud of the team we’ve assembled and our commitment to our mission.
We offer the following perks to take care of our team members and their families.
Health & Wellness
Armorblox provides 100% coverage for employees and 85% coverage for dependents on our base plans to full-time employees.
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Voluntary Life Insurance
Flexible Spending Account (FSA)- Health Savings Account (HSA)
- Accidental Death and Dismemberment (AD&D) Insurance
Culture & Engagement
Game Nights
Happy Hours
Better Togethers
Department Events
Company-Wide Events
Coffee Chats- Founder Roundtables
Company All-Hands
Off-Sites
Referral Bonuses
Diverse Holidays
Feedback Programs
Growth
Customized Growth Tracks
Manager Program
Mentorship Program
Lunch & Learns
Remote Work
Home Office Improvement
Care Packages
Grocery & Meal Delivery
Community Engagement
Social Impact- Volunteering Events
Backpack Drives
Charity walks and runs
We Are Global
Join our global team of BloxStars at any one of these locations.
San Francisco Bay Area, CA
Our headquarters are in Sunnyvale, California, birthplace of the video game industry.
Austin, TX
Austin, the capital of Texas, is also known as the Live Music Capital of the World and a hub for startup businesses.
Ann Arbor, MI
Located in southeast MIchigan’s Lower Peninsula, Ann Arbor has become an urban oasis and cultural melting pot.
Bangalore, India
Bangalore is the fastest growing metropolis in India. Known as the Silicon Valley of India, it’s the nation’s leading IT exporter.
Remote
Remote options available in US, Canada, and India
Open Roles
Join the Armorblox team! Check out or open roles across various teams.
Filter by:
How We Hire
Hiring great talent is critical to the success of Armorblox and we are on a mission to build the highest-performing and most inclusive team in the industry.
The people at Armorblox make Armorblox. We believe in recruiting the best talent that enhances our culture, embodies our values and empowers Armorblox. We center our programs and initiatives around our People and are committed to an inclusive and diverse team through programs and initiatives, equal pay, competitive benefits, and more.
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Step 1: Apply
Submit your application through our site. If your skills appear to be a good match for the role, you’ll hear from us regarding next steps. If you don’t move forward in the process at this time, there are always other opportunities as we are growing.
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Step 2: Phone Screen
This is a call for you to learn more about the role and Amorblox, and for us to learn about your background, interests and career goals.
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Step 3: Technical Skills Assessment
Showcase your skills! Depending upon the role we invite our candidates to either complete a take-home exercise, complete a remote coding interview with one of our team members, prepare (and present) a presentation, etc. These reflect the work you’d be doing if you joined the team.
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Step 4: Meet the team
Virtual onsite interviews are generally the last step in our interview process. This is where you will meet with your potential team through a series of interviews.
Hear From Our Bloxstars
Get more insights on life at Armorblox. Read our BloxLife interview series.
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